Privacy Policy

Last Updated: January 2025

Adhoc Actors (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage with our services. It applies to all individuals, whether you’re a customer, actor, or a visitor to our website, and includes your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Adhoc Actors is a UK-based provider of professional actors for various occasions, including events, corporate functions, film productions, theatre performances, and more. We are a registered company in the UK, with our registered office at Adhoc Actors, Lordhill House, Mill Street, Whitchurch SY14 1SE.

Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, and billing information.
Details of Services Used: Information related to bookings, such as dates, times, event types, and specific requirements.
Actor Information: If you are an actor or talent, we may collect CVs, headshots, contact details, and previous performance experience.
Communication Data: Correspondence between us, including emails, messages, or phone calls.
Website Usage Data: We may collect information about your use of our website, including IP addresses, browser types, device information, and activity on the site.

How We Use Your Information

We use your personal information for the following purposes:

To provide our services: This includes processing bookings, providing actors for events, and communicating with clients and actors.
To improve our services: We may use your information to monitor and improve our service delivery, including gathering feedback.
To process payments: For clients paying for services, we will use your billing information to process payments securely.
To send communications: We may send promotional material, updates, or confirmations related to your booking or our services, with your consent or based on legitimate interests.
To comply with legal obligations: We may use your information as required to comply with legal obligations, including tax laws or dispute resolution.

How We Protect Your Data

We take the security of your personal data seriously. We implement appropriate technical and organizational measures to safeguard your personal information, such as encryption, secure storage, and access controls. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Sharing Your Information

We may share your personal information in the following circumstances:

With service providers: We may need to share your information with third-party service providers who help us deliver our services (e.g., payment processors, website hosting, and marketing services).
With actors or talent: If you are booking an actor, we may share the relevant details of the booking with the actor to ensure the successful completion of the service.
For legal purposes: We may disclose your information if required by law or in response to a valid legal request, such as a court order or regulatory inquiry.
Business transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

We do not sell or rent your personal information to third parties.

Your Rights

Under UK GDPR, you have several rights regarding your personal information. These include:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request to limit the processing of your personal data.
Right to Object: You can object to the processing of your personal data for marketing purposes or where we rely on legitimate interests.
Right to Data Portability: You can request that we transfer your personal data to another provider in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the details below.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance your experience and collect data on how our website is used. You can manage your cookie preferences through your browser settings.

For more detailed information on how we use cookies, please refer to our Cookie Policy.

Data Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. After this period, we will securely delete or anonymize your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of significant changes by posting the new policy on our website and updating the “Last Updated” date at the top of this page. Please review this Privacy Policy periodically to stay informed.